Privacy Policy
Your legal problems are your business. Not ours.
LegalProof was designed around a simple principle: We can’t exploit, sell, leak, or surrender information we never collect.
We don’t want to know who you are, what legal problems you’re facing, which lawyers you’ve contacted, or what you’ve said to them.
And we’ve designed our systems accordingly.
1. Your account is private. Even from us.
LegalProof administrators cannot access your personal account information.
That includes:
- Your email address or personal identity.
- Your legal issues or case details.
- Which lawyers or law firms you’ve contacted.
- Your messages and communications.
We don’t maintain an administrator-accessible record of your legal activity.
Your business is between you and the people you choose to contact.
2. We measure website activity, not people.
We use anonymous, aggregated website activity to understand how LegalProof is being used and where we can improve it.
For example, we generate daily heatmaps showing which parts of our website receive attention.
These measurements are not associated with individual accounts, identities, or legal matters.
Even if you were the only visitor on a given day, we would not have an account-level record of your activity.
We measure how the website performs. We don’t track you.
3. We measure law firm responsiveness.
LegalProof helps people connect with legal professionals. To make that process better, we measure two things:
- Which law firms receive inquiries through LegalProof.
- How responsive those firms are.
We calculate and report these measurements in aggregate, on a weekly basis.
Our measurements concern law firm performance, not the individuals seeking legal help. We don’t maintain a record connecting individual users to those measurements.
This helps us improve referrals without compromising consumer privacy.
4. If you contact us directly, your correspondence stays private.
If you submit a contact form or email us about our services, consulting, partnerships, or other business matters, we receive the information you choose to send.
We use that information to respond to you and conduct the business you’ve contacted us about.
We do not sell your correspondence or use it for advertising.
We treat business and client correspondence as confidential, subject to applicable legal obligations.
5. Your information is not an asset we intend to monetize.
We do not sell consumer legal activity, build advertising profiles from it, or offer personal legal information to data brokers.
That commitment isn’t conditional on who owns LegalProof.
If our company is acquired, sold, reorganized, or publicly traded, our philosophy stays the same:
Information we never collected cannot become an asset for someone else to exploit.
Our business is connecting people with appropriate legal help. It isn’t monetizing their problems.
6. What happens if someone demands your information?
We can only produce information that exists within our possession or control.
Our systems are designed to minimize the sensitive consumer information we hold in the first place.
We will comply with applicable law, but we cannot produce records we never created or retained.
That’s not a promise to resist every legal request. It’s a deliberate architectural choice to limit what could be disclosed.
7. If our practices change, we’ll tell you.
Privacy is a core feature of LegalProof, not a marketing preference.
If we materially change how we handle personal information, we’ll update this policy and explain what changed.
We will not quietly redefine consumer legal activity as a commercial data asset.
Our privacy philosophy, in one sentence:
We don’t ask you to trust us with your secrets. We build our systems so we don’t need them.
